In this article I’ll explain how to restart the WhatsApp app to solve problems of malfunction.
You are using WhatsApp on your smartphone and you have noticed that there are abnormalities in the app’s operation.
You tried to switch between apps, but when you go back to your device’s home screen and then get back into the app, the problem persists.
So you’re thinking of taking more “drastic” measures, such as restarting the application by closing it completely and then launching it again, but you don’t know how to restart WhatsApp.
Things happen like this, don’t they? Then you don’t have to worry at all, because I can help you easily achieve your goal.
I’m Frankie Caruso (apps tester and technology expert) and in today’s guide, I will actually show you how to do this on both Android and iPhone.
I’ll explain in detail how to do the forced closure of the app or alternatively, the steps you have to follow to fully restart the device.
If the problems persist, I’ll explain how to completely reinstall WhatsApp safely, without you losing your data.
I can bet you were intrigued by my introduction, weren’t you? Then what are you waiting for? Let’s not waste any more precious time!
What you need to do is comfortably sit down and pay close attention to the tips you’ll find in the next chapters.
All I can do is wish you a good reading!
- How to restart WhatsApp on Android
- How to restart WhatsApp on iPhone
- How to restart WhatsApp on your PC
How to restart WhatsApp on Android
In case you need to restart WhatsApp on your Android smartphone, follow the steps below: in the next sections I will explain some solutions that you can use.
Execute forced closure
If you are experiencing malfunctions with WhatsApp, you can restart the app directly from the multitasking section of your device.
The procedure you will have to follow is very simple: first, to access the multitasking section, press the icon below (it is shaped like a square or two overlapping rectangles or three vertical lines in Samsung, depending on your Android device model).
By pressing this button, you can see all the running background app sessions on your device.
Now, if you want to close all apps, press the trash icon or the one with the rectangles at the bottom.
Alternatively, scroll through the open apps until you find WhatsApps, then swipe up on its image preview or press the X icon to close it.
You must, therefore, completely close the operation to restore its proper functioning.
- launch the Settings app, whose clickable icon is located on the home screen
- select the App > App > WhatsApp options from the next screen, which will take you to the WhatsApp application tab with all the information about permissions and memory usage.
- Before forcibly closing the app, click on Memory and press the Clear Cache button to clear the app of any corrupted data that could cause it to malfunction.
- Now, go back to the previous screen, press the Finish button twice in a row and you’re done. Now you can reopen WhatsApp normally, using its icon on the home screen.
Restarting your smartphone
If the WhatsApp app is still not working properly, the problem may be with some Android features, such as a software error in the network module or some other operating system service.
In these cases, the easiest solution is to soft reset your smartphone (or tablet), i.e. restart it. This operation is possible by holding down the side switch-off button and selecting the specific Restart option on the screen.
If this option is not available, press and hold the side power off button and choose the Power off option, which is shown on the screen.
As soon as your smartphone turns off, press and hold the side power button again to turn on your device.
You can now launch WhatsApp again by using the WhatsApp icon on the home screen.
If the advice I gave you in the previous sections didn’t help you to restart WhatsApp, because there are still some anomalies in its operation, then the best solution might be to reinstall the app.
I would like to warn you that with this procedure you may lose your WhatsApp conversations, images or videos sent and received. To avoid this, it is important that you first make a backup in advance, which you will then restore after reinstalling the WhatsApp app.
After backing up, uninstall the app by pressing and holding your finger on its home screen icon, choose Uninstall option in the pane that is shown and then press OK. On some Android smartphones, however, you need to drag the app icon to the Uninstall tab at the top of the screen.
How to restart WhatsApp on iPhone
If you have an iPhone and you want to restart the WhatsApp app, maybe because you noticed it is malfunctioning, what you need to do is read the following sections carefully, as I will give you some tips that will surely be useful to you.
Execute forced closure
To restart the WhatsApp app, you can try forcefully close by using the iOS multitasking app screen.
To access this panel, if you’re using iPhone X or newer, go to the Home screen of your phone and swipe from the bottom to the top at the bottom edge of the display, then gently hover in the middle.
On previous iPhone models, press the Home button twice.
After that, scroll through the apps with side swipes until you find a preview of WhatsApp. Now, swipe upwards over the preview to forcefully close it.
Restarting your iPhone
If you haven’t solved the problem using the procedure described in the previous section, I recommend that you restart your iPhone.
If you have an iPhone X or newer model, press and hold the side key and one of the volume keys at the same time.
This will show you a screen for turning off your device. Then swipe over the power-off label.
On older iPhone models, press and hold the side Standby button until you see the display to turn off the device.
Also in this case, to complete the operation, make a lateral swipe on the label Scroll to turn off.
Now, to turn on your iPhone again, press and hold the side button until you see the Apple logo in the middle of the screen. On the Home screen, tap the WhatsApp icon to restart the app.
However, in spite of what I have told you in the previous sections, if you have not succeeded in resolving the WhatsApp problem by restarting the app or device, the best solution is to uninstall the app and then reinstall it.
- The first thing I recommend you do is back up your conversations so you can be sure you won’t lose any data.
- Now uninstall the app via the iOS Settings panel.
- Start the latter by using the gear icon on the home screen and select General > iPhone Free Space > WhatsApp.
- Once this is done, select the Delete app option twice in a row on the screen that appears, so that you can uninstall all the app data.
To re-install the app, go to the App Store via this link, press the cloud button and unlock the download and installation with your Face ID, Touch ID or iCloud account password.
After that, launch the WhatsApp app via its home screen icon to use it again.
If you have any questions about any of the steps in the process I have explained above, please refer to guide on how to reinstall WhatsApp.
How to restart WhatsApp on your PC
If you are experiencing problems with the WhatsApp desktop client for Windows and macOS, which I have mentioned in this guide of mine, you can proceed with the forced closure of the operation through the appropriate panels available in these operating systems.
On Windows, open the Task Manager, using the key combination of Ctrl + Shift + Esc.
On the screen that appears, locate the WhatsApp process and right-click on it.
In the pane that appears, choose the Stop Task option to force it to close.
On macOS, try closing the application normally by pressing the cmd+q combination on your keyboard and then restarting it. If this doesn’t work, you can use the Force Application Closure panel, which is displayed when you press the cmd+alt+esc key combination.
Now, all you have to do is select WhatsApp from the list of running programs and press the Force Close option to close the process.
I hope the guide has been helpful to you, if you still have questions or doubts please do not hesitate to leave a comment below and I will reply as soon as possible.