How to Make a Call on Whatsapp in a Few Easy Steps

By reading through this guide, you’ll find out how to make a voice or video call through WhatsApp with your iPhone or your Android device.

How to make a call on WhatsApp

Hello, my friends, it is Frankie here again. Today, I want to talk to you about another trick that can help you to make WhatsApp voice and video calls.

For simplicity, I have broken this guide into two parts. The first part will show you how to make and answer calls using WhatsApp for iPhone and Android. The second portion will explain how you can make video calls in this same manner.

Not familiar with WhatsApp? I would like to reassure you.

Making voice or video calls on WhatsApp is very simple and requires no technological skills. Anyone can accomplish these phone or video calls to distant relatives or friends with this popular social network messaging service.

There are a few things that you need to know before you begin, and that means understanding the basics of making calls with your WhatsApp service.

  • Making voice and video calls through the app is free all the time, even international connections. The premise here, is that the application runs exclusively off your connection to the internet. While you are not charged from a provider, some countries implement extra data charges for services like this. You should contact your service provider directly about voice calling or video calling to see if any of these fees apply to you. You can also see a guide all about learning to make international calls on WhatsApp.
  • A downside to voice and video calls through WhatsApp is that you cannot access 911 or other emergency services with this functionality. You should always have a backup plan in place in case of emergencies to contact the appropriate authorities.
  • You can only make voice calls to users who have WhatsApp installed on their devices and have an active internet connection.
  • You can make a call on WhatsApp to call a single person or start a group call.

Now that you have this information, we can get right to the core of this guide.

Let’s get started!

Making a Voice Call on WhatsApp

Before you can begin making voice calls through WhatsApp, there are a few things that you need to assure have happened first.

  • Be sure that you are running the most recent version of WhatsApp available for the platform you are using.
  • Make sure that the WhatsApp user that you are attempting to call is saved in your contact list within the application. You can only make calls to those that are on this list. If you do not know how to find out this information, I have composed a guide about adding a new contact to WhatsApp.

Now that you have this information squared away, making a voice call is actually simple.

There are three simple steps that you should follow, and this is the same for both iPhone and Android devices.

  1. Open your WhatsApp application.
  2. Open the specific chat thread with the contact you wish to voice call.
  3. Click on the phone icon in the top right of the screen to start a voice call immediately.

Make a call on WhatsApp

After you have followed these steps, you have successfully made your first voice call using WhatsApp.

This is one of the simplest and most straightforward ways for you to call a contact in your WhatsApp list.

There are alternative techniques, such as opening the application and clicking on a CALLS tab in the bottom left corner. You can then use the search bar to type the name of the contact that you wish to voice call and click it. The call will start automatically.

Receiving a Voice Call

When you get a phone call from a different contact, you will be notified of this in the similar fashion to receiving calls normally on your phone. The entire screen will indicate that a contact is reaching out to you, and you must slide the green button on Android – or tap on blue button on iPhone – to answer or push a red button to decline the conversation.

Receiving a Voice Call on WhatsApp

If you choose to decline with a message, you can do so by choosing the message icon that appears on the incoming call screen. This offers options and a custom text window to reply with your message instead of just declining the conversation outright.

Switching from Voice to Video Calling

Many users do not know that they can switch from voice calling to video calling at the press of a button.

Here is how you do it:

  1. While you are engaged in a voice call, you can click on the camera icon which indicates a video call and then tap on the popup that says Switch.
  2. The contact with whom you are making the call will also be asked if it is OK to switch to a video call. You can choose whether or not to accept. Both parties must agree to a video call for them to occur.

Frankie’s Take:

The better your internet speed, the better the quality of your voice and video chats on WhatsApp.

Making a Video Call on WhatsApp

Now that you know how to make a voice call on WhatsApp, it is time to teach you how to make a video call the same way.

The procedure is very simple and follows the same path on both the iPhone and Android devices.

Here are some steps that will get it done:

  1. Open up your WhatsApp application.
  2. Open the chat with the contact that you wish to call on video.
  3. Click on the camera icon in the top right next to the phone.

How to make a video call on WhatsApp

It really is that simple. With this simple click of a button, you can video call any of your friends on WhatsApp.

Of course, there is an alternative method to video call someone on WhatsApp as well. You can open up the application, tap on the CALLS tab, and then enter the name of the contact you wish to speak to in the search bar. When the contact shows up in the results, you can click on the camera icon to begin a video call immediately.

As you might suspect, the first method is faster. If you already have a thread open with the contact that you speak to regularly, this is the fastest approach.

Would you like to make a group video call through the WhatsApp application?

That is easy to do as well. Add new participants to your single video call conversation by tapping on the icon of the person with the + in the top right corner of your screen. For more information about group video calling, I have put together a guide on how to make group video calls on WhatsApp. Check it out today!

Answering Video Calls on WhatsApp

Now that you know how to make a video call, it is time to learn just how easy it is to answer them. The steps might change according to the type of cell phone that you use, but they should fall in similar patterns.

Don’t worry, I’m going to show you all that I know.

On your iPhone, here is what you do:

  1. If your phone is locked, you will have to slide the notification to the left. Press “View” and then “Accept” or “Decline”.
  2. If you are currently using your phone, but not on WhatsApp, drag down the notification and then choose to accept or decline.
  3. If you are in WhatsApp, press the camera icon to pick up or choose to decline.

For those with Android devices, here’s what you do:

  1. To pick up the call, slide the camera upwards.
  2. Rejecting the call is sliding the closed phone symbol upwards to the red.

Switching from a Video to a Voice Call

If for some reason you want to switch from an active video call to voice alone, you can do so very quickly and easily.

Here is how you do it:

  1. While on your video call, tap Video Off, to first notify the contact that you are speaking to.
  2. Once the contact turns their own video off, the call is then switched automatically to a voice conversation.

Frankie’s Take:

Video calls use more data than normal calls through WhatsApp. I would suggest if possible, to always do so while on Wi-Fi. For a better image resolution, the faster the connection, the better. If you don’t have access to Wi-Fi, it is possible to make video calls through 4G or 5G (which is better) when available.

Managing a Call on Hold in WhatsApp

When you receive a call during a busy time on WhatsApp, you have three options. You can accept this call, which in turn closes out of other active conversations. You can decline the call. Or you can place the current conversation on hold until your new call completes.

The functionality of the app provides two specific options depending on whether the second call you receive comes from inside or outside of WhatsApp.

If someone is calling you on WhatsApp while you were engaged in another call in the same service, you will see the options to either End & Accept or Decline.

By choosing the first one, the ongoing call will end, and the incoming call will start. The second case, you will continue with the call you are currently having and reject any incoming transmissions.

If the incoming call is from outside of WhatsApp, the procedure changes depending on whether you have an Android or iPhone. Android smartphones allow you to choose among three options:

  • Answer (End current call and accept incoming)
  • Decline (Reject the incoming call and continue the current conversation)
  • Screen Call (Google Assistant filters the call to determine who they are and what they want)

There are also three options available for the iPhone too, but they are slightly different:

  • End & Accept (accept incoming and leave current conversation)
  • Decline (Reject incoming and continue current conversation)
  • Hold & Accept (put current call on hold and answer incoming)

You will receive an audio notification when you are getting a WhatsApp voice or video call from within the service. There is no way that you will not notice the second call.


Frankie’s Take:

Call waiting is one of the most interesting features of WhatsApp, especially when you use this feature for business reasons. You can spend all day on the phone. If you have the latest version of WhatsApp installed on your phone you don’t have to do anything to activate it, it is already a feature.

How Much Do Calls in WhatsApp Cost?

Calls are always free between WhatsApp users.

There are no limits regarding the number of calls that you can make, or how long that they last. Better yet, you can make both national and international calls. The price does not change. You could talk to millions of users throughout the world.

The only recurring fee might need to consider is the cost of your internet subscription to navigate your smartphone to make these calls as readily as you would like.

WhatsApp uses data to make VoIP voice calls. This is the same as services like Skype so you can draw parallels between the two operations.

Voice and video calls consume data. If you do not have unlimited data with your plan for your phone, it is advisable to only make these connections when you have Wi-Fi internet available.


Frankie’s Take:

Voice and video calls are both free, however you must be aware of the data that you use to make these connections. Because WhatsApp relies exclusively on your internet connection to make these calls, you are accessing mobile data when not on your Wi-Fi.

Recording WhatsApp Calls on iPhone or Android

You might not know this but calls that get made in WhatsApp can also be recorded like normal conversations. There is no native feature that allows you to record this directly within WhatsApp, but you do have third party options and stock tools on your smartphone to accomplish this.

Recording a call with WhatsApp can be useful, especially if you are conducting business. With the ability to have up to 8 participants in a video conversation, WhatsApp is increasingly becoming a forerunner in videoconferencing applications.

Android users have multiple solutions for recording WhatsApp calls as they happen. It is necessary to use an external app, however, because this feature is not present as a function currently in WhatsApp.

Through recent years, manufacturers are integrating apps exclusively designed to record calls. You can look in your app drawer and check if something labeled “Call Recorder” is available to use.

If you don’t have this, I would recommend installing Recorder, which is made directly by Google. Call Recorder made by Cube ACR there’s another application that integrates well with WhatsApp.

Once you have installed the application you can register a call on WhatsApp with your Android phone.

For those with an iPhone, the issue becomes a little more complicated.

IOS does not allow third party apps too access your smartphone or microphone at the same time. This makes it impossible to record calls through WhatsApp.

So, what do you do?

There is an alternative solution, although it is a lot more complicated. You can use an external recorder.

Simply activate the speaker feature and a WhatsApp call and record it through an external device near your phone. The quality will not be very good, but as it stands, there are no alternative solutions.


Frankie’s Take:

In almost every country in the world, it is illegal to record calls that you are involved in. This is why WhatsApp does not have a native recording function to help you in this matter. However, there are multiple external apps for Android that allow you to do this. With an iOS device, it becomes significantly more challenging.

FAQs About Voice and Video Calling in WhatsApp

🔵 How do I make a call on WhatsApp without having them in my contact list?

You cannot dial a number on WhatsApp like you would make normal calls, an in theory, you need to have a stored number in your contact list to call them with WhatsApp. However, there is a trick to call a contact via WhatsApp even if they’re not saved to your list. I will tell you about it in my guide on how to chat and call on WhatsApp to a number not saved in your contacts.

🔵 Can I make voice or video calls with WhatsApp Web or the desktop application?

No, unfortunately you cannot make calls or video calls using the desktop application or WhatsApp Web service.

🔵 Can I call countries other than mine in the world for free?

Yes, voice call on WhatsApp is always free. There are countries in the world where WhatsApp has been banned (such as China, Iran, North Korea, and others.) If the contact you wish to call is located in one of these countries you cannot reach them. There are alternative apps to WhatsApp to allow calls and video calls for free as well. I have listed some of the best ones that you might also consider in a guide about the best free call apps for voice and video.

🔵 What if someone calls and I don’t pick up, or my phone is turned off?

If someone calls you and you do not answer, you will find a missed call notification on your smartphone much like normal traditional calling. You could see who is tried to call you in the phone call log, even if your phone has been turned off.

🔵 Can someone overhear a call that I’m making on WhatsApp?

A phone call made with WhatsApp takes place only between you and the person that you have called. Other users cannot eavesdrop or even join, nor can they see that you are talking to each other. Conversations always take place in complete privacy, unless someone has installed a keylogger on your phone.


So now that we have reached the end of this guide, I can say that I hope that the information I provided was helpful. I tried to put it as simply as possible so that you could be more familiar with the steps and follow them accordingly.

Before I say goodbye, I thought I should give you a brief recap of what I’ve talked about during this guide.

The first portion was dedicated to making voice calls. I showed all the readers the specifics on calling, answering, and switching from voice to video calling during a conversation.

The second part of the guide explained about video calling through WhatsApp. As with voice calling, I went deeper into explaining how you can call, answer, and switch from video back to voice calling.

Now that you have this information that’s really all I have left to tell you.

If you have any questions or doubts, please leave a comment in the box below this post so that I can get back with you and help you through the obstacle. Alternatively you can contact me on my Facebook Page or Pinterest Profile.

A hug,

PS – Do you think WhatsApp is not the right app for you? I created a guide with the best apps to make international (and national) calls for free.

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About Frankie Caruso

I'm Frankie Caruso. I'm a professional amateur in that ugly business of social media and computer security. I help all those frustrated moms and dads who call themselves digital illiterates to understand something about this confusing digital world so their kids don't get in trouble.

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