In this short article I will explain to you how to remove the WhatsApp ban and why your account has been banned to prevent the problem from recurring in the future.
Hi – I’m Frankie, you have not been able to access WhatsApp for a few days now? Your account has apparently been locked for some reason and you don’t know how to restore it?
Don’t be in despair, there is still hope.
With a little luck, you might be able to remove the block and get access to your conversations with friends again.
Before you proceed, it is necessary to understand what type of lock has been applied to your account. Maybe you didn’t know, but there are two different types of locks:
- Temporary. A warning from WhatsApp, in most cases they themselves unlock the account after a few days.
- Permanent. You have violated their ” rules “, the procedure of unlocking is more strenuous.
So, first of all, let’s proceed accordingly and find out why your account has been locked, for how long and how to prevent the problem from recurring in the future.
Once that’s done, we can actually proceed to see how to unlock WhatsApp.
Having said that, I’d say we can finally get started.
Make yourself comfortable, read the information you’ll find in the next few lines very carefully and try to implement all the suggestions I’m about to give you.
If all goes well, after this reading you should be able to know how to remove the block from your WhatsApp account. All that’s left for me to do is wish you a pleasant reading and above all, wish you the best of luck with everything!
Preliminary information
Before you get to the heart of the tutorial and find out how to unlock WhatsApp, it is good that you learn some preliminary information about the procedure of locking accounts on the famous instant messaging platform.
I don’t want to bore you but it’s important that you know this information.
In doing so, first of all you will understand what led to the locking and above all, how to prevent this situation from recurring in the future.
As already mentioned, there are basically two types of locks: the temporary and the permanent one, whose main features are listed below.
Temporary lock:
Can last for one or several days and is marked by a timer on the app’s home screen. You may experience a temporary locking of your account if you use unofficial clients to access WhatsApp, if you send too many messages to “unknown” people (who don’t have your number in their address book), if you create groups with many users who do not have your contact, if you are blocked by a considerable number of people in a relatively short period of time or if you send the same message to many people (without using broadcast lists).
Permanent locking:
This type of lock lasts forever, unless you can prove that it is as a result of an error on the part of the WhatsApp team. You may be permanently locked if you use WhatsApp to send advertisements, send spam, post illegal content (images, videos, and other material that is sexually explicit, offensive, harmful, violent or encourages hatred towards someone or something in particular), repeatedly use unofficial clients or continuously break the terms of use of the service.
So far so good? Well, then let’s take immediate action and see how to request the unlocking of WhatsApp … or at least try to do so, to the extent that is in our power.
Let’s keep our fingers crossed and make sure everything goes smoothly!
How to unblock a locked WhatsApp
Now that you’re aware of the possible reasons that led to the locking of your WhatsApp account, I would say that you’re ready to find out how to try to remedy the situation, both in case of temporary and permanent locking.
Let’s see, then, how to unblock a locked WhatsApp.
Removing the temporary locking
If your account has only been temporarily locked and you see a 24-hour, 48-hour or longer countdown on the main screen of the application, you can restore access to WhatsApp by removing the causes of the lock and waiting patiently for the timer to expire.
As we’ve seen before, the causes of a temporary lock on WhatsApp can be numerous.
If you’ve sent too many messages to “unknown” people or if you’ve been blocked by a large number of users in a short time, you don’t have to do anything at all except patiently wait for the countdown to reach zero.
When the countdown is over, you should get access to all your conversations again and to avoid being banned again, you should avoid sending messages to people who don’t have your phone number in their address book (which can make them report you).
If, on the other hand, you have used third-party clients (which are not officially supported by WhatsApp), remove them from your phone immediately, wait until the lock is over and reinstall the official application for Android and iPhone.
This is the correct procedure to follow if you have an Android terminal (the platform on which the “alternative” clients for WhatsApp are most common).
- Go to the Android drawer, which is the screen that lists all the applications installed on your phone;
- Locate the alternative WhatsApp client you used to access the service. It may also be called WhatsApp or a similar name (e.g., WhatsApp+, WhatsAppMD, WhatsApp Reborn, or WhatsApp);
- Press and hold your finger on the app icon and drag it to the Uninstall button or trashcan at the top;
- Press the OK button to confirm the deletion of the application;
- Wait for your WhatsApp account to be temporarily unlocked;
- Re-install WhatsApp, follow the initial application setup procedure and you should be able to access your conversations again.
This is the right procedure to perform on an iPhone (although it is less common to run into third-party clients for WhatsApp on “bitten apple” smartphones).
- Go to the iOS Home screen and open the Settings app (the gray gear icon);
- Tap the alternative WhatsApp client icon for a long time until it begins to “dance,” then press the (x) button that appears on it and click Delete to respond to the message that appears on the screen.
- Wait for your WhatsApp account to be temporarily unlocked;
- Re-install the official WhatsApp app, follow the initial application setup process and if all goes well, you should be able to access your account again.
- In the unfortunate event that your account is still locked when the countdown expires, try sending an email (written in English) to one of the following addresses.
You must choose the one for the operating system installed on your smartphone.
- Android – android_web@support.whatsapp.com.
- iPhone – iphone_web@support.whatsapp.com.
- Windows Phone – wp_web@support.whatsapp.com.
- Web and Desktop – webclient_web@support.whatsapp.com.
- Other – support@whatsapp.com.
With a bit of luck – if you have not violated the terms of use of the service – access to your account will be restored within a few days. For more information about WhatsApp’s contact methods, please visit this page on the service’s website and also take a look at my guide on how to contact WhatsApp.
Removing the permanent lock
Unlocking WhatsApp after your account has been permanently blocked (when the main screen of the app displays the message “Your number is no longer enabled to use our service“) is not easy at all.
The only solution you can attempt to use is to send an email to WhatsApp technical support and request a more in-depth analysis of your case to prove that you have not committed any of the violations that lead to a permanent ban on your account.
Support email addresses to which you can send a message (in English) are listed below. Choose the one for the operating system installed on your smartphone.
- Android – android_web@support.whatsapp.com.
- iPhone – iphone_web@support.whatsapp.com.
- Windows Phone – wp_web@support.whatsapp.com.
- Web and Desktop – webclient_web@support.whatsapp.com.
- Other – support@whatsapp.com.
For more information about WhatsApp’s contact methods, please visit this page on the service’s website and read my guide on how to contact WhatsApp.
You couldn’t make a bigger mistake.
There are plenty of such solutions on the web that promise to unlock permanently blocked accounts and/or speed up the countdown for temporarily blocked accounts.
Well, at best they don’t work, but much more often than not, they’re a carrier of malware, so I encourage you to stay away from them!
Other useful information to unlock WhatsApp
Has your account not been locked by WhatsApp? In this case, you may want to have additional information to unlock WhatsApp, for example, if you have requested deactivation, if you have deleted your account, or if you are not allowed to access your chats because the version of WhatsApp installed on your device is obsolete.
In this case, you should resolve it by simply reinstalling WhatsApp.
If, on the other hand, you have been blocked by a user, all you have to do is see if they really blocked you and then contact them to request activation.
A tip for all of my friends in India, Nigeria, or Pakistan
Many write to me from these countries, which has brought me immense joys. For this, I would start by saying thank you.
Back to the problem here, though, I have noticed a similar issue with all of you. You get blocked when you said the same message to several contacts at once.
This can happen a lot when you have groups for work, school, or you are a shop owner that is reaching out to customers with mass texts often.
In these counties, the privacy of users is sensitive, so if you are compiling a work group or exchange numerous photos and videos, I would recommend not using WhatsApp. A suitable alternative is Telegram.
Conclusion
If you have any doubts, questions or clarifications do not hesitate to leave a comment in the box below and I will respond as soon as possible.
Cheers,
PS. – Please do not comment on this articles asking me to reactivate your number. I don’t make miracles yet 😇
PS. II – Still can’t unlock your account? I recommend reaching out to WhatsApp through some of these addresses.
Hi, Frankie! Thank you for the info, somehow it makes me feel a little bit better. But at the same time, I’m very sad, cos I notice mine is a permanent ban and I really, really don’t know why. I never have send illegal and harmful content. I did as you explain and send them pictures and explanations, why I believe is a mistake. Do you know how long they take to review your case. The only thing I did, but I swear I didn’t know before was send customized emoticons (does that count as third party)?
Hi Frankie!
There is someone hacked my WhatsApp account and I received an email from WhatsApp that your WhatsApp account is blocked by two-step verification and I cant activate it again as in order to reactivate the WhatsApp account I need to get the 6-digit code numbers by receiving it by phone call or SMS on the same number and my number of WhatsApp is not working as I left the country Where I bought this Sim Card and its not working right now but my WhatsApp account that connected to this number is still working . Can you advise me what I have to do to prevent the hackers to reach my photos or sensitive information by accessing my WhatsApp account . Thank you
Hi Lulu and welcome, do you have an iPhone or an Android device?
This is my second time being banned with the same number.
The first time they banned me was May 2019, I tried to re-login again after 2 months, and they already unbanned me.
For last night, my second time being banned permanently, I had no clue how could this happened to me. I had no idea which T&c i broke.
I am using Whatsapp Business Official app FYI. I realized this happened right after i used Web Whatsapp.
So, In the email i sent them, i stated this happened after I open web-whatsapp for this number. Also told them that this is my important number for my business.
I get unbanned right away after they banned me for about 6 hours.
Hope it helps you guys.
Just got banned today too. I do not know what to do.
Hi
I get the following error message in response to my email inquiry to reactivate my account. I only speak to a handful of clients for my business groups, i share pdf’s and documents relating to my company including brochures but only to people who know me and who are in regular contact. Also due to the nature of my company i speak to people internationally regularly, it’s really damaging to my business that i am not able to now speak to my clients and need my account reactivated asap. My support tickets get automated responses and i’m not able to fix this issue, I’m really struggling..
Frankie do you advise any thing in this case? Every day that goes by my business relationships are damaged.
‘We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and in order to protect our users’ privacy, we won’t disclose the nature of the complaints.
Responses to this email thread won’t be read’
Hi Tauqeer, probably some of your contacts has reported you as spam or the WhatsApp algorithm has detected a strong flow of messages sent with attachments from your account. Unfortunately nothing can be done 🙁
May I know your WhatsApp have been unbanned at this moment?
Hello, my whatsapp has been banned for unknown reason to me.. i’ve contacted support and i got this message..
Hi,
We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and in order to protect our users’ privacy, we won’t disclose the nature of the complaints.
Responses to this email thread won’t be read….
Please is they anyway i culd get my whtsapp back??
thats the same as what I got and I use my WhatsApp for my work.
Hi,
We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and in order to protect our users’ privacy, we won’t disclose the nature of the complaints.
Responses to this email thread won’t be read
Is there any way to resolve this case because i think the too may complaints is because arrogant people here in Africa report and block you because they are always moody or something and do so when you talk to them nicely, doesn’t whatsapp support team read conversation?
im using WhatsApp since its start , im working as business development manager insurance fild and using app daily and most of my work communication thru it.
its part of social and family life even with my kids means a lot for their learning.
my problem might by because of an app which show whos calling this app storing tens on local and international numbers under one name called SPAM on my iPhone phonebook.
this mistake is I’ve blocked this name SPAM and get all numbers under this blocked via WhatsApp.
might other issue believe by others or work related compatriots might reported to my personal number after moving to other company , might their IT everything is possible , might thru dating apps ..
well the idea is 10 days the only two replies and its systemically reply that will look to your case and come back its really harmful your family work and social life.
Hello. My whatsapp account has been banned. I joined a number of porn groups through online links. can this be a reason for ban?? Is there any hope to get my account back?
Hi Jeeva, this is definitely the reason for ban!
Same happen to me, I mailed support WhatsApp team. They replied that it banned by rules, how can I get app account back
Hi Revant, unfortunately for you there is nothing to do WhatsApp is very strict with those who do not respect the rules!
Same as me my whathsapp account number is banned without even notice or any reason..i feel its really unfair because there is no valid reason stated by whatsapp team.
They must stop this tendency of banning accounts without a reason.
Hi,
I have a number that was never registered on Whatsapp, today I have decided to change my Whatsapp to this number.
I did the change and sent notifications to my contacts, and even sent some msgs. Suddenly it logged off and a msg appeared that my number is banned! I tried registering again but same issue.
There is no way that I have done any violation as I mentioned that this number was never registered to Whatsapp.
I sent the support an email but still no reply.
Hello . just like my problem. Did you get any message from whatsapp support team?
My WhatsApp number was banned from using Whatsapp services,I contacted the WhatsApp team and told to be patient they will turn back to me but it’s now a week am still on WhatsApp ban .I have got exhausted and registered for whatsApp using another number but only to realize that it has also been banned. What I want to know is that,are such accounts unbanned with time?. Coz I realize they need customers on their website but why are they banning their few and most active customers on WhatsApp yet they don’t even give a warning to us?
Hi,
“Your phone number is banned from using Whatsapp. Contact support for help”. This message displayed to me.
I am a clothes re-seller ( only traditional wear). I created some groups and added few of the contacts from received from other group. Later i sent all the invitation links to the contacts to join my groups.
Is there any possibility to re activate my services.
Hello Frankie
I have just moved from iphone 7 to iphone x
Backup was successful and everything was transferred.
When I tried to use whatsapp, I am asked to enter my number so that I can get a verification code. When I do this, I get a message saying:
Couldn’t send an sms to your mobile. Please check your number and try again in 1 hour.
This happens all day. I am not sure what is going on.
The call have the same message too.
what could be the solution?
Same issue I’m facing ?? Do u have any idea ??
Have u retrieve d account ??
Thanks for the article!
When I reinstall WhatsApp it says a user has already installed an incompatible version of this app then I can’t install the official WhatsApp.
How can I resolve this?
Thanks
Your phone probably doesn’t support last version of whatsapp. Which kind of model is it?
Hi…i downloaded the official WhatsApp but still it’s not installing
My whatsapp has been banned it has been 5 days since and whatsapp support team not responding
We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and in order to protect our users’ privacy, we won’t disclose the nature of the complaints.
this situation can unbanned?
Hi TC, Unfortunately no 🙁
but what if some group of people will put our number in spaam & cause of that Whatsapp took this decision..
i mean it seems like whatsapp putt all number list in a bowl for lucky draw & unluckily he got our number chit.
Same reply for me from whatsapp. Is this solved for u
Hi bro
I need some of your help here,
Firstly my case is quite complicated as I not sure I was temp banned.
Here is my problem when I tried to log-in on a particular mobile the moment they requested for one time pass verifying the app will automatically prompt please use latest whatapp version. I pretty sure my whatapp is the latest version and download from whatapp website.
Prior to this occured I have few mobile hence whenever I switch mobile I relogin mywhatapp to new mobile. This is first time this happened to me.
I have reformat the phone but the problem still persisted. Hence I try to use another mobile to log-in the same account number and it works perfectly. Does it mean that the phone I am unable to use is blocked by whatapp. Any solution?
Hi brother actually I don’t know what happened to my WhatsApp number before yesterday I changed my mobile and add my WhatsApp number to new mobile. It’s showing banned. Till before yesterday I am using this my WhatsApp number. Please help me to unbanned. I already e-mail to WhatsApp support team now 48hrs finished till this time not ready.
I sent them mail. But they are saying there are too many complains about my number. It’s not possible as I haven’t shared anything.
🙁
A same thing happened to me. I think WhatsApp wasn’t a same WhatsApp like a few years ago.
Come on WhatsApp, when someone hate us, they Will banned us.
When they get mad for a while, they do.
And then we should take all of this risk, being banned permanently. Facebook is the best app i ever use.
Even someone blocked us, we can enjoy our life, share anything ,etc.
Come on WhatsApp, you can’t blocked us just because another peoples doesn’t like us.
Hi franseco i just want to get my whats app account back by some how will porting my old account number into new service network will help me to use my old account in whats app?
Hi unfortunately not 🙁 Ban does’t depend on the service network but on the number!
Hello. My whatsapp account has been banned. I joined a number of porn groups through online links. can this be a reason for ban?? Is there any hope to get my account back?
Hi Fir, Sure! Porn groups are the major cause of ban! Try to contact WhatsApp by email as written in the article 😉
Is there any time limit for the ban or it is permanent?
depends on the type of ban.
Same my problem
Hello, i live in sinagpore and i am barely 13 years old. For some reason, my account got blocked. I can only think of lne reason. I feceived An advertisemnt earlier today, amd i snt it to some people in my school who have not saved my contact. I do not know what to do. I only tried to prank my friends but i have no idea that this would happen
Hi Shane. Yes, probably that is the problem… try to contact via mail whatsapp as explained in the article 🙂
My whatsapp account has been banned its when i send email to whtasp support team they reply that they have received number of large complaints against my whatsapp account Any way to get back my whatsapp account unbanned
Hi Nadim, I’m sorry, unfortunately you can’t do anything… 🙁
Hi Francesco
It is a really concise article for all. My whatsapp number has been blocked but don’t know temporarily or permanent?
I contacted support team many times but they said that they have reasons to believe violations due to complaints against my number.
Can you please guide? when & how it will be unbanned or do I need to send emails to other whatsapp teams for extended support.
Only thing is that I deleted some unwanted groups at last before ban.
Seek your prompt help please.
My number has been banned please WhatsApp I wanted to know if my girlfriend had blacked me so I used two other devices and intentionally blocked myself I didn’t know that’s why we should at least be given a warning but all the same please see to my matter it’s stressing me i have people to communicate with please for God
My whatsapp had been banned but not temporarily, how should i unban, before this happened someone hacked my account and changed my two step verification code then i attempted failed lots of time until whatsapp ban my number, can someone help? How to unban
Hi Mohamed please write to support@whatsapp.com and explain them your situation.
Hi, my account has just been banned, earlier I was invited to several Whatsapp groups by invitation links. Can Whatsapp delete my account because of joining too many groups?
Hi David, I’m sorry for your situation. It depends on what kind of groups they are and if they have been reported for non-compliant content (for example porn, etc.)
my number is banned form using whatsapp can you please tell what can i do for unblock my account ?
Hi Raul, fist of all you must identify the cause of why you’re blocked… Understand it and then we can find a solution for your problem 🙂
Hai sir
My what’sapp number has been beened please unbanned my number 9182899 15725 pls help
My whatsapp had been banned but not temporarily, how should i unban, before this happened someone hacked my account and changed my two step verification code then i attempted failed lots of time until whatsapp ban my number, can someone help? How to unban
try to delete broadcast lists and the largest WhatsApp groups. Then, wait for 72 hours and try to reactive it
How i can do that if cant use my account?
Send an email to support@whatsapp.com and politely ask to be reactivated.
my number is banned form using whatsapp can you please tell what can i do for unblock my account ?
Simply read the article and follow the instructions at the bottom
hiii
Hello 😉
Hi Frankie!
My number has been banned and I’ve sent 4 emails reporting this problem, asking to unban my jum) number. However I didn’t receive any reply at all. It’s been 3 days now.
Did my emails fail to reach them (they’re already in sent folder)? Is it normal not to receive any reply?
What should I do next? Send them email again?
Thanks
They do not always respond to emails 🙁 unfortunately this is the only possible solution…
hiiii